Online marketing is all about good customer support. If you fail to provide your customers with the adequate customer support, then their loyalty would shift towards a brand or company that does provide them with it. For example, a tourism live chat support services will help increase the people buying tickets or booking through a website if they provide adequate information. Moreover, it is all about answering the questions for them. So, make sure you are providing them with enough means to do so. Did you find this useful?